Frequently Asked Questions
Everything you need to know about our specialty coffee and delivery services.
How fresh is the coffee when it arrives?
We roast our beans daily in small batches. All orders are packed and shipped within 24-48 hours of roasting to ensure you receive the freshest possible product.
Do you offer coffee subscriptions?
Yes, we offer flexible subscription plans. You can choose your favorite blend, set the delivery frequency, and save 10% on every order. You can pause or cancel at any time.
What are your shipping rates and delivery times?
We offer flat-rate shipping nationwide, with free delivery on orders over $50. Standard shipping typically takes 3-5 business days depending on your location.
Can I return coffee if I don't like the taste?
As coffee is a perishable food item, we cannot accept returns once the bag is opened. However, if there is a quality issue or shipping error, please contact us within 7 days for a replacement or refund.
Which grind size should I choose for my brewing method?
We offer Whole Bean, Espresso (Fine), Filter (Medium), and French Press (Coarse). If you are unsure, we recommend Whole Bean to preserve freshness longer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.